ABOUT US

Welcome to Our Luxe

When it comes to planning your perfect holiday, the first thing that often occurs to you is the enormous diversity on offer.  How do you start to focus on what you believe is going to deliver the style of holiday you want in the perfect location.

Our Luxe has been created by Our World Ltd, a wholly owned NZ company that has been operating for more than a decade delivering great holidays via the brands Our Pacific, Our Asia, Our Cruise and Our Australia, each of these brands has been selling luxury product along with the full range of package holidays, so luxury is not new to us.

We have recognised that the modern luxury traveller is changing and looking for different experiences so the time has come to focus on our luxury travellers with a dedicated brand.

We are a specialist boutique business

• Every person in our experienced team is totally focused on providing great personal service
• Every person you deal with will be a specialist in the destination or the holiday style they sell. This specialist approach delivers you the highest level of expertise and product knowledge- they are your private concierge
• Our long standing relationships which are direct with the hotels and resorts, transport operators and attractions in our specialist areas ensure our customers get the very best offers and service levels available and also all those extras value inclusions that make a holiday even more special.

Our Luxe as part of Our World Ltd is a full member of IATA- the International Airline Transport Association ensuring direct relationships with all the key airlines like Air NZ, Singapore Airlines, Qantas, Fiji Airways and many more and is also a fully bonded member of TAANZ –the Travel Agents Association of NZ this provides financial protection of all our customers funds (see http://taanz.org.nz). These memberships are in stark contrast to booking with unprotected foreign websites and suppliers which could have questionable legitimacy and security arrangements for your personal and credit card information.

Being New Zealand based and operated our customers and our reputation are very important to us and we are passionate about delivering you the best experience possible throughout the complete planning, booking and travelling process. Recognising that travel is a dynamic product that can be impacted by many unforeseen events, we ensure our customers have the options in place to request our assistance when things don’t go to plan.

Begin your journey with us by clicking our link to Our Luxe.